At Twelium Studios LLC (“Twelium,” “we,” “our,” or “us”), your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or purchase from us.

1. Information We Collect

We collect only the information necessary to operate our website and fulfill your orders. This may include:
- Name
- Email address
- Shipping and billing address
- Phone number
- Payment details (processed securely through third-party providers)
- IP address and browser/device information
- Purchase history

2. how we collect information

We collect information in the following ways:
- When you place an order
- When you sign up for our email list
- When you contact us directly
- Through cookies and analytics tools (see Section 5)

3. How We Use Your Information

We use your information to:
- Process and ship orders
- Communicate with you about your purchases
- Provide customer support
- Improve our website and user experience
- Send promotional updates (only if you opt in)

4. Your Information

We do not sell or rent your personal data—ever.

We only share your information with trusted third parties when necessary to operate our business, including:
- Payment processors (e.g., Stripe, PayPal)
- Shipping and logistics services
- Website hosting and analytics providers (e.g., Google Analytics)
- Email marketing platforms (if applicable)

Each of these providers is contractually obligated to protect your data.

5. Cookies and Analytics

We use cookies to:
- Keep track of items in your cart
- Understand how visitors use our site
- Improve site functionality and design

You can disable cookies through your browser settings.

6. Your Rights

You have the right to:
- Access the personal information we hold about you
- Request corrections or deletions
- Opt out of promotional emails at any time

To make a request, please contact us at hello@twelium.com.

7. We Protect Your Information

We use industry-standard security measures including SSL encryption, secure payment gateways, and restricted data access. However, no method of transmission online is 100% secure.

8. Changes to This Policy

We may update this Privacy Policy occasionally. Any changes will be posted on this page with an updated effective date.

9. Contact Us

For any questions or privacy-related concerns, please contact us at:
Email: hello@twelium.com
Website: Twelium.com